Taking the first step toward mental health support can feel overwhelming. At Anuvia, we’ve designed our initial appointment process to be welcoming, straightforward, and stress-free. Whether you’re seeking help for the first time or returning after a break, this page explains exactly what to expect when you connect with our team. With same-day appointments available and a commitment to accessible care, getting started on your path to better mental health has never been easier.
Getting started with mental health services at Anuvia is straightforward and designed with your comfort in mind:
5. Walk-Ins Welcome: If you’re in crisis or simply ready to start right away, you can walk into our Charlotte location without an appointment.
Your first visit at Anuvia is an opportunity for us to get to know you and understand how we can best support your mental health needs. This is a conversation so that we can learn about what’s bringing you in and what you hope to achieve.
During this initial meeting, you’ll talk with a compassionate mental health professional who will:
This appointment typically lasts about 45-60 minutes and is focused on building a foundation for effective care that’s personalized to your specific needs.
To make your first appointment as smooth as possible, we recommend bringing:
If you’re concerned about paperwork, don’t worry. We’ve streamlined our intake forms, which can be completed online before your appointment or when you arrive. Our team is always available to help if you need assistance with any forms.
We understand that discussing mental health concerns requires trust. At Anuvia, we take your privacy very seriously. All information shared during your appointments is confidential and protected by law. We’ll explain our privacy policies during your first visit and answer any questions you might have about confidentiality.
The only exceptions to confidentiality are situations where there is an immediate safety risk, which we’ll discuss transparently with you during your first appointment.
Your first appointment is designed to be conversational and comfortable. Here’s what you can expect:
By the end of your first appointment, you’ll have a clearer understanding of:
In many cases, you can schedule your next appointment before leaving. Whether you’re continuing with the same provider or being connected with someone who specializes in your specific needs, we ensure a smooth transition to ongoing care.
If medication might be helpful, we’ll connect you with our medication management team, conveniently located in the same facility. This “one-stop shop” approach means you don’t have to coordinate between different providers or facilities.
Unlike many mental health providers who have long waiting periods between initial appointments and regular sessions, at Anuvia we prioritize getting you into consistent care quickly. After your first appointment, you can typically begin regular sessions within a week or less.
We accept most insurance plans, including Medicaid, Medicare, and private insurance. Your initial appointment is usually covered just like any other mental health service.
If you don’t have insurance or are concerned about costs, remember that Anuvia is committed to ensuring that no one is turned away due to inability to pay. During your first appointment, we can discuss sliding scale payment options and other resources to make care affordable.
Reaching out for help takes courage. We’re here to make that first step easier. We’ve designed our process to make this step as easy and stress-free as possible.
Whether you’re dealing with everyday stress or more complex concerns, our team at Anuvia is ready to provide the compassionate, personalized support you deserve.
Ready to schedule your initial appointment? Call us today at (704) 376-7447 or visit our website to book online. Same-day appointments are available, and we welcome walk-ins at our Charlotte location.
What to Bring to Your First Appointment